Onboarding
Submit merchant details to confirm available services and onboarding plan
UpayAsia first understands the merchant model, transaction regions, and collection/payout needs, then confirms KYB/KYC, channels, limits, fees, and API onboarding.

Process
Iniciar el proceso de colaboración
Antes de completar la review, no se recomienda comprometer canales, tarifas, límites ni plazos.
Submit information
Company/personal details, business model, volume, and collection/payout needs.
Review and risk rating
Completar KYB/KYC, evaluación sectorial, tipo de beneficiario and propósito de transacciones.
Channels and quotes
Confirm available channels, currencies, limits, fees, FX rates, and processing timelines.
Integrar plataforma
Configurar Dashboard, API, Webhook, informes and procesos operativos.
Qualification
Lead qualification checklist
- Merchant type: B2B, B2C, platform, individual, or industry requiring enhanced review?
- Fund flow: share of multi-channel collection, fiat settlement, crypto Payout, and fiat/local-channel Payout?
- Regions: merchant registration location, customer regions, and beneficiary regions.
- Montos: volumen mensual, máximo, promedio and frecuencia de payout.
- Channels: target payout currencies, beneficiary regions, and local channels; whether crypto-wallet payout is needed.
- Documents: corporate records, business information, transaction purpose, license, or operating proof.
Recommended information to submit
- Company registration documents
- Director and UBO information
- Business website and product/service description
- Primary client regions and beneficiary regions
- Estimated monthly volume, maximum ticket size, and average ticket size
- Payout purpose and beneficiary type
- Contrato, invoice u origen de fondos para settlement de grandes montos
- Currency, region, purpose, and limit data for fiat/local-channel Payout

Contact Sales
Contact sales / Apply for merchant review
In your email, include company name, website, business model, location, primary customer regions, estimated monthly volume, target payout currencies/regions, and whether API onboarding is needed.
FAQ
FAQ
What is the first onboarding step?
First submit company details, business model, location, primary customer regions, monthly volume, and collection/payout needs.
Can fees be confirmed before review completes?
Only preliminary discussion before review; formal fees, limits, channels, and timing follow review and partner-channel results.
Which company documents are required?
Typically registration documents, director and UBO details, business website, product/service description, and key transaction data.
When does API onboarding start?
Usually after preliminary merchant approval and confirmation of scope/channels, then API, Webhook, or Dashboard setup.
Can individual merchants apply?
You can submit for assessment first; onboarding depends on business model, purpose, location, and channel requirements.
Do document supplements affect onboarding time?
Yes. More complete documents and clearer purpose speed review, quoting, and technical onboarding.
